It seems as of late we have had an onslaught of unfortunate and distressing news, from the Delta shutdown at ExpressJet to the devastation caused by Hurricanes Harvey and Irma to the recent tragic passing of our Sister, Crystal McDowell.
Today, the most somber day in the airline industry that forever changed our jobs is one that no matter what other tragedies we may be experiencing must never be forgotten. On this day in 2001, crewmembers showed up to work their flights like any other day but ended the day as fallen heroes. Please take moment to include the families of those who lost loved ones in the 9/11 attacks in your thoughts and prayers.
United Airlines Flight 93 EWR/SFO Pennsylvania
Flight Deck Crew:
Jason Dahl 43 Leroy Homer 36
Flight Attendants:
Wanda A Green 49 Lorraine G. Bay 58
Sandra W. Bradshaw 38 Ceecee Lyles 33
Deborah A. Welsh 49
United Airlines Flight 175 BOS/LAX South Tower 
Flight Deck Crew:
Victor Saracini 51 Michael Harrocks 38
Flight Attendants:
Robert Fangman 33 Amy Jarret 28 Amy King 29 Kathryn LaBorie 44
Alfred Marchand 44 Michael Tarrou 38 Alicia Nicole Titus 28
American Airlines Flight 11 BOS/LAX North Tower
Flight Deck Crew:
John Ogonowski, 52 Thomas F. McGuinness, 42
Flight Attendants:
Barbara Arestegui, 38 Jeffrey Collman, 41 Sara Elizabeth Low, 29 Karen Martin, 40 Kathy Nicosia, 54 Betty Annong, 45
Jean Roger, 24 Diane Snyder, 42 Madeline Amy Sweeney, 35
American Airlines Flight 77 IAD/LAX Pentagon
Flight Deck Crew:
Charles F. Burlingane III 51 David M. Charlebois 39
Flight Attendants:
Michele Heidenberger 57 Jennifer Lewis 38
Kenneth Lewis 49 Renee Ann May 39
It may seem like all too much at times, but let us focus on the outpouring of love and support we have seen from our colleagues throughout these difficult times. Let us use these tragedies to see each other on the human level and believe in one another. Let us use these most difficult times to lift each other up and showcase exactly what we are, the most giving, caring and strongest group of men and women around. We are so very proud to call you our Sisters and Brothers.
Through eyes blurred with tears, we find the strength to soar beyond the moment. We will look to the future but know we can never forget the past.
If you’re in need of help from the Employee Assistance Program please contact Paul Shultz at or 704-907-3563.
Fraternally,
Sara Gonzales Nicole Fears Marche’ Johnson-Cooper Melissa Brennan
General Chair Vice President Special Representative Special Representative
